Confirmation Pages for Subscribe and Unsubscribe Is Blank

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The confirmation pages might show up as blank. The problem happens when a theme might not have a standard page which Wysija needs. There’s a solution for this, rest assured.

Confirm the problem by previewing the confirmation pages


Click on the “confirmation page” link in Settings > Subscription Activation Email


Click on the “unsubscription confirmation” link in Settings > Advanced

Solution: create a unique page for Wysija

  1. Duplicate the file single.php or page.php. The latter usually doesn’t show author, comments, etc.
  2. Rename it single-wysijap.php
  3. Upload single-wysijap.php to your theme’s folder online using FTP, or other method
  4. In Wysija > Settings > Advanced you can preview the unsubscribe page to make sure it works
  5. If the problem persists, try with either single.php or page.php
  6. Sometimes there is a breadcrumb module in the template that might cause the crash. Simply remove it from your single-wysijap.php file.
  7. If you’re still having trouble, create a support ticket

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